BotRescueBotRescueFree diagnosis
Technician repairing a robot vacuum on a Brisbane workshop bench

BotRescue

Fix it yourself first.
Meet us in Brisbane if you must.

Free diagnosis and DIY guides for vacuums, pool robots, lawn bots, and more. Locals can bring the robot to our weekly mobile workshop — mail-in is last resort (you pay postage both ways).

Why DIY + meetup beat most mail-ins

Australian postage both ways, plus labour and parts, often rivals a new machine — especially if you ship a dock or tank. Start with diagnosis, follow a guide, and order the spare. If you need the bench and you’re in Brisbane, bring it to our rotating suburb stop — more trust than posting, cheaper than a courier, and faster than waiting for a house call.

Technician soldering a robot vacuum circuit board
Board-level work when DIY stops
Close-up of a robot vacuum drive motor and gearbox on the bench
Motors, wheels, and drivetrains
Technician reassembling a robot vacuum after repair
Reassembly and bench testing

How a fix usually works

  1. 1. Diagnose — free online match to faults and safe DIY steps.
  2. 2. DIY + parts — brushes, filters, contacts, tanks, many dock accessories. Search Amazon AU from the guide when you need a spare.
  3. 3. Brisbane meetup or mail-in — sealed boards / motors. Locals bring the robot to our weekly mobile stop; everyone else can mail in (postage both ways; body only unless we ask for the dock).
BotRescue-style robot repair studio with organised parts and tools

What we repair

Multi-category robots sold in Australia — not just vacuum tips.

DIY + parts first

Guides and Amazon AU part searches for the jobs that don’t need a courier.

Brisbane mobile workshop

Weekly suburb stop — bring the robot. More trust than mail-in, leaner than door-to-door.

Mail-in when you must

Australia-wide last resort for sealed boards and motors — you pay postage both ways.

Quick answers

What is BotRescue?

BotRescue helps Australians keep robot vacuums, pool cleaners, lawn robots, and commercial units working. Start with free online diagnosis and DIY guides, buy common parts (including via Amazon AU links). Brisbane locals can bring a robot to our weekly mobile workshop stop; Australia-wide mail-in is last resort when DIY fails or is unsafe.

Where is BotRescue located?

BotRescue is based in Brisbane, Queensland, Australia. We run a mobile workshop that rotates suburb stops each week (public meetup spots such as near a park). Exact pins are shared after booking. Mail-in postal details appear on the repair page when published.

Is diagnosis free?

Yes. Online diagnosis on BotRescue is free. You select your robot type, brand, model, and symptoms to get DIY steps and part ideas. Hands-on repair (meetup or mail-in) is optional when DIY is not enough.

What robots does BotRescue cover?

Robot vacuums, pool cleaning robots, robotic lawn mowers, and commercial service robots from major brands sold in Australia.