BotRescueBotRescueFree diagnosis

Not cleaning properly / wrong mode

Where to look: App or onboard cleaning mode.

Coverage is poor — often clogged filter or wrong cleaning mode for pool shape.

Picture

Not cleaning properly / wrong mode

Quick answers

What is wrong?

Coverage is poor — often clogged filter or wrong cleaning mode for pool shape.

What you might notice

  • Misses areas
  • Repeats same path

Can I fix this myself?

Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the fault returns, use mail-in repair.

What you need

  • Soft cloth
  • Garden hose

Do this

    • Confirm filter is clear and battery is full.
    • Select Floor, Wall+Floor, or Auto mode as appropriate for rectangular vs irregular pools (per model).
    • Restart from the centre for better initial coverage on grid-path models. Steps may be crossed but not cleaned — scrub steps manually.
    • If still poor, request repair.

Parts (only if cleaning fails)

  • None for a basic clean

Official references

  • https://aiper.com/blogs/troubleshooting/x1-not-cleaning/
  • https://aiper.com/us/support

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)