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Poor charge contacts / failed return-to-dock

Where to look: Charging pile plates and approach path.

Robot fails to charge or cannot return to its charging pile.

Quick answers

What you might notice

  • Not charging
  • Misses charging pile

Do this

    • Wipe robot and pile charge plates with a soft dry cloth. Keep pile powered, flat to the wall, with clear approach.
    • Confirm the pile location exists on the active map and auto-charge is configured if used.
    • Use the vendor-specified single adapter only. If red fault light persists on the pile, stop and call vendor support.

Official references

  • https://academy.pudutech.com/en/docs/charging-station-qsg
  • https://academy.pudutech.com/en/docs/PUDU-CC1-Operation-Guide-V6

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)