Dock will not wash spinning mop cloths (tray + tanks)
Where to look: Two round mop cloths; dock cleaning tank/tray and filter; water tanks.
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctly.
Picture
Watch (similar Roborock models)
_Videos show related Roborock robots. Follow the written steps for Roborock Saros 10R._
Similar Q Revo cleaning-tank maintenance
Quick answers
What is wrong?
Qrevo-style docks will not wash mop cloths unless mopping was used, the dock is on the map, tanks are seated, and the cleaning tank/filter is installed correctly.
What you might notice
- Mop cloths stay dirty
- No wash cycle
- Cleaning-tank warnings
Can I fix this myself?
Often yes with careful cleaning. Difficulty: medium · about 20-40 min. If unsure or it returns after parts cleaning, use mail-in repair.
What you need
- Clean water
- Soft cloth
- Mild soap for tray
Do this
- Confirm mopping was used and the job started from the dock with the dock visible on the map.
- Refill/seat clean-water tank; empty/seat dirty-water tank with lid gasket clean.
- Remove cleaning tank; rinse tank and filter; scrub grit from drain openings; reinstall flat.
- Stick mop cloths flat on the mounts. Start Wash from the app.
- If wash aborts repeatedly with a clean tray and sealed dirty tank, request dock pump/seal repair.
Parts (only if cleaning fails)
- Mop cloths
- Cleaning tray filter
- Dirty-water tank seals
Official references
- https://support.roborock.com/hc/en-us/article_attachments/46139340989977