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Fails to auto-collect dust

Where to look: Omni station dust bag and dust ports.

Station fails to collect dust from the robot.

Picture

Fails to auto-collect dust

Quick answers

What is wrong?

Station fails to collect dust from the robot.

What you might notice

  • Auto dust collection failed
  • Dust bag full

Can I fix this myself?

Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the error returns, use mail-in repair.

What you need

  • Soft dry cloth

Do this

    • Confirm station is powered and running dust collection; dust cover and bag installed.
    • Replace full dust bag. Clear blocked dust ports on robot, station, and dustbin outlet.
    • Enable auto-dust collection in the app; for dusty homes set collect-every-time.
    • Clean dirty charging-electrode window with a dry tissue (signal path).
    • If it still fails, request repair.

Parts (only if cleaning fails)

  • Dust bag

Official references

  • https://www.mi.com/global/support/faq/details/KA-228140/

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)