BotRescueBotRescueFree diagnosis

Fails to return / recharge

Where to look: Omni station placement and path.

Robot fails to return to the station or recharge properly.

Picture

Fails to return / recharge

Quick answers

What is wrong?

Robot fails to return to the station or recharge properly.

What you might notice

  • Cannot find station
  • Fails to recharge

Can I fix this myself?

Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the error returns, use mail-in repair.

What you need

  • Soft dry cloth

Do this

    • Start cleaning from the station; avoid moving the robot mid-clean.
    • Keep ~5 cm clear on each side and 1.5 m in front; keep station powered; dry wet floors/station.
    • Clear closed doors / obstacles on the return path.
    • Wipe charging contacts and dock black lens with a soft dry cloth.
    • If unresolved, contact Xiaomi after-sales / request repair.

Parts (only if cleaning fails)

  • None for a basic clean

Official references

  • https://www.mi.com/global/support/faq/details/KA-590067/
  • https://www.mi.com/global/support/faq/details/KA-267567/

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)