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Main brush hair wrap / entanglement

Where to look: Main brush under the brush cover.

Main brush wrapped with hair or robot entangled during cleaning.

Picture

Main brush hair wrap / entanglement

Quick answers

What is wrong?

Main brush wrapped with hair or robot entangled during cleaning.

What you might notice

  • Hair wrap on main brush
  • Entangled on cords

Can I fix this myself?

Usually yes for cleaning/clearing. Difficulty: easy · about 10-20 min. If unsure or the error returns, use mail-in repair.

What you need

  • Scissors
  • Soft cloth

Do this

    • Tidy cords before cleaning. After entanglement, clear the area and resume.
    • Flip robot, press buckle to remove main brush cover, lift brush, remove end bearings and clean them.
    • Cut wrapped hair with scissors (do not yank hard). Reinstall brush and lock the cover.
    • For side-brush abnormal: remove side brush, clear hair, restart.

Parts (only if cleaning fails)

  • None for a basic clean

Official references

  • https://www.mi.com/global/support/faq/details/KA-226957/
  • https://www.mi.com/global/support/faq/details/KA-227216/
  • https://www.mi.com/uk/support/faq/details/KA-228088/

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)