Narwal Freo Original Repair
Common faults and DIY fix guides for the Narwal Freo Original. Start with free diagnosis, or mail it in when DIY is not enough.
Faults & fixes
Cannot charge or will not starteasy
Vacuum-mop will not charge or will not power on after docking.
Roller brush / wheels tangled (power assist)easy
Power-assist or cleaning issues from tangled roller brush or auxiliary wheels.
Mop module not rotating / dirty after washeasy
Mop pads stay dirty after wash, or mop module stops rotating.
Will not return to / dock on the baseeasy
Robot will not return to its base after cleaning.
Robot unresponsive / error after useeasy
Vacuum-mop is unresponsive or an error remains after cleaning.