BotRescueBotRescueFree diagnosis

Error 1 / 5: Wheel stuck

Where to look: Side / drive wheels.

Error 1 (move to new location / uneven) or Error 5 (clear wheel) — a wheel is stuck.

Picture

Error 1 / 5: Wheel stuck

Quick answers

What is wrong?

Error 1 (move to new location / uneven) or Error 5 (clear wheel) — a wheel is stuck.

What you might notice

  • Error 1
  • Error 5 clear wheel

Can I fix this myself?

Usually yes for cleaning/clearing. Difficulty: easy · about 5-15 min. If unsure or the error returns, use mail-in repair.

What you need

  • Soft dry cloth

Do this

    • Move the robot off obstacles to flat ground and press CLEAN.
    • Push wheels up/down, shake out debris, and turn both wheels by hand until free and even.
    • If the message persists, request repair / wheel module.

Parts (only if cleaning fails)

  • None for a basic clean

Official references

  • https://homesupport.irobot.com/s/article/532
  • https://homesupport.irobot.com/s/article/8959
  • https://homesupport.irobot.com/s/article/19553

Still stuck?

Free diagnosis · Mail-in repair (Brisbane)